This form reaches the people who run SSTV IPTV. Use it for a question before you order, to check whether your device will cope, to discuss reselling or affiliate links, or simply to tell us what we could do better. Every message is read by a person and answered by email, in English or French.
Already a customer with an order in progress? A support ticket works better for that, since it keeps the whole exchange in one numbered thread linked to your order.
Other routes
- Emailhelp@sstviptv.store
- Live chatChat with our team
- Support ticketOpen a ticket
A few details make all the difference
- Your device and app, for instance “LG webOS TV with SS IPTV” or “Fire TV Stick 4K Max with TiviMate”.
- Your order number, if the question concerns an order.
- Your coin and network, for a payment question.
- The exact error, copied or photographed.
Maybe the answer is one click away
- Setting up a screen: the install guides.
- Paying and confirmation times: crypto payments.
- Plans, screens and renewals: the FAQ.
- Lost login details: they’re always in My subscription.
Partnerships and press
Shops, installers and content creators: tell us who you are, where you sell or publish and roughly how many people you reach. For the formal route, the reseller programme and the affiliate programme each have their own application form.
What happens to your message
What you type here is used to answer you and for nothing else. The privacy policy explains how long messages are kept and how to ask for them to be deleted.
Response times
We reply as fast as we can, usually within a few hours; nights and weekends can take longer. If our answer doesn’t show up, look in your spam folder and add help@sstviptv.store to your contacts.