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Ask SSTV IPTV in live chat

Quick questions get quick answers here: which plan, how many screens, whether your TV will cope, which coin costs least. If nobody’s online, your message gets an email reply.

On this page
  1. Good questions for chat
  2. Keep these handy
  3. When to switch to a ticket

Chat is made for short questions: the sort you’d like answered before ordering, or in the middle of installing an app on the TV.

Chat is offline right now

Leave a message or open a ticket and we’ll answer by email.

Open a ticket

Other ways to reach us

Good questions for chat

  • How long a plan should be, and how many screens your household needs.
  • Whether we carry a given channel, or channels from a given country.
  • Whether your TV model can run TiviMate or the SS IPTV app.
  • The cheapest coin and network for your situation.
  • A nudge when a setup step doesn’t look like the guide.

Keep these handy

The make and model of your screen, and the app on it. Your order number, if there is one. For a payment: coin, network, transaction ID. With that in front of you, most chats are over in a few minutes.

When to switch to a ticket

When we’d need to dig into an order, a payment or a login, a support ticket is the better tool: everything is written down and tied to your account. Chat offline? Leave your message there or send the contact form; the answer will come by email.